Counselling services related to Corona

Advisory and counselling services for CAU staff and students on the corona conditions

Central counselling service for students and beginners

Who for?: CAU students and beginners at the CAU

The CAU has appointed a contact person to assist new and returning students with their general questions on topics arising from the new academic situation created by the coronavirus pandemic. Please get in touch with us if you have any general questions about studying during corona times and the challenges associated with this.

Quality Development Department

Corona teaching support

Who for?: CAU teachers and tutors

The CAU has a point of contact for teachers and tutors for didactic advice on teaching in the COVID-19 pandemic.


Merle Kohlrausch
+49 431 880-5935

Sabine Reisas
+49 431 880-5941

Quality Development Department

Psychotherapeutic programme and preventive courses

Who for?: everyone

The coronavirus pandemic means that we are all facing particular challenges. In addition to our psychotherapeutic programme, we are also currently offering preventive courses on stress management, mindfulness and relaxation for CAU staff. You can regularly find out about free spaces and other offers on this page.

Telephone helpline for CAU staff and students

Who for?: CAU students and employees

A wide range of challenges need to be overcome during the coronavirus pandemic - many of them also last for a long time. We offer a free range of advisory services on dealing with topics such as fear of catching the disease, the tendency to worry, loss of social contacts, lacking everyday structures or family stresses and conflicts.


Mon: 12:00 – 1:00pm und  Thur: 1:30 - 2:30pm
helpline: +49 431/22180024


Psychological counselling by the Studentenwerk

Who for?: CAU students

We support students who are in need of advice with psychological counselling if they have problems with their studies like exam worries, writer’s block, lack of stimulus, interruptions to work, as well as personal problems or crisis events like phobias, addiction, separations, illness or death, plus much more.

CAUrona telephone by the AStA

Who for?: CAU students

You don’t know if your exams will be held under fair conditions? The corona rules are confusing you? You don’t know who to turn to? You have already sat a questionable exam? You have questions about the running of the CAU? We are there for you as student representatives.


You can reach us from Mondays to Fridays between 5pm and 8pm under this number: +49 160-1678200


Corrente advisory service commissioned by the CAU

Who for?: CAU staff and relatives

An additional advisory service is available to tariff-based employees, professors or civil servants with an employment contract at the CAU, on top of the various internal advisory services. You can contact the Corrente advisory service provider confidentially, anonymously and for free with any type of professional or private problems. An expert with experience in your area will help you find an effective solution.

Family Service

Who for?: all members of the CAU

The Family Service office advises CAU members - also during the pandemic - individually and confidentially. The staff will also research additional support options. The service represents family concerns at the CAU to the University Board and other institutes.  There are family officers at each faculty and in the Graduate Center.  Topics include the compatibility of work and family life, studies, childcare, looking after relatives, family-friendly teaching and infrastructure.

Central Unit: Safety Engineer Office

Who for?: CAU employees

The occupational safety experts provide managers, responsible persons and employees at Kiel University with advice and support for issues of occupational safety. They advise on assessing the working conditions, the so-called risk assessment, for example, or on planning, conducting and maintaining workplaces.

Occupational Health and Safety Service

Who for?: CAU employees

The university's in-house doctor advises and supports staff and the employer in all matters related to occupational health and safety, in accordance with the provisions in the Occupational Health and Safety Act (Arbeitssicherheitsgesetz).


+49 431 880–3267

Available by telephone:
  • Mon-Thur: 8am – 4:00pm
  • Fri: 8am - 2.00pm

To the website of the occupational health service at the CAU (website German only)

Centre for Integrative Psychiatry, ZIP

Who for?: CAU employees and students

In an emergency please contact the emergency department at the Centre for Integrative Psychiatry, ZIP in Kiel. The emergency department is manned 24 hours per day.


+49 431 500-98181 oder +49 431 500-98008 (reception area, evenings or weekends)

to the website of the Centre for Integrative Psychiatry (website German only)

International Center: International students

Who for?: International students

Advice for international students on the issues of entry and visa applications under coronavirus conditions, quarantine and provision of food after arrival, psychological advisory offices.

International Center: Welcome Center

Who for?: International guests at Kiel University

Advice for international researchers on the issues of entry and visa applications under coronavirus conditions, quarantine and provision of food after arrival.

Continuing Professional Development

Who for: CAU researchers, lecturer and employees

The Continuing Professional Development Centre also offers a range of advisory and support formats by professional trainers and coaches tailored to these special needs during corona times.

During these times, the offers support in particular the further development of digital teaching competences, competences in the areas of remote leadership and working in a home office. This enables helpful networking and (interdisciplinary) exchange despite physical distance. Coaching and counselling continue to take place - in digital formats.

Independent providers

Federal Ministry of Education and Research (BMBF)

Who for?: students experiencing hardship

The interim aid from the Federal Ministry of Education and Research (BMBF) is intended to help students who are proven to be in hardship as a result of the pandemic, who require immediate aid, and who are unable to overcome the individual hardship caused by the pandemic by means of other support. Both German and international students enrolled at state and state-recognised universities in Germany can apply for the interim aid.

Kieler Fenster general psychiatric day clinic

Who for?: everyone

Kieler Fenster offers advice and psychosocial support by phone and online. Even if you are “only” looking for contact and a chat, you are very welcome to contact us!